| LEADER 00000nam 2200000uu 4500 |
| 001 13399221681 |
| 003 STIC |
| 008 20 0115s2008||||nju 000 0 eng d |
| 020 ^a9780132236584 |
| 082 04 ^a658.812^bT584C 2008 |
| 100 1 ^aTimm, Paul R |
| 245 10 ^aCustomer service :^bcareer success through customerLoyalty /^cPaul R. Timm |
| 250 ^a4th ed. |
| 260 ^aUpper Saddle River, NJ :^bPearson Prentice Hall,^cc2008 |
| 300 ^axviii, 281 p. :^bill. |
| 500 ^aSupported programs : BE, IB, BA, LG |
| 650 0 ^aCustomer services |
| 650 0 ^aConsumer satisfaction |
| 650 0 ^aCustomer relations |
| 650 0 ^aSuccess in business |
| 945 ^p0^l0^i100000010531 |
| 999 ^aapakorn |
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