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English Book. Thai Books (tmain-book) CD-ROM : About Collections
Cover
 Author  Balachandran, S.
 Title 
Customer-driven services management / S. Balachandran
 ISBN  0761932550(pbk.)
 Imprint  New Delhi : Response Books, c2004
 Call Number  658.8120954 B171C 2004
 Edition  2nd ed.
 Physical  304 p.
 Note  Supported programs : MBA, IB, BE
 Subject  Customer services--India--Management
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No. Type CallNumber/Barcode Shelf Status
1. Books
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658.8120954 B171C 2004  
  Barcode: 100000009960
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