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English Book. Thai Books (tmain-book) CD-ROM : About Collections
Cover
 Author  Knapp, Duane E.
 Title 
The Brandpromise : how Costco, Ketel One, Make-a-wish,Tourism Vancouver, and other leading brands make and keepthe promise that guarantees success! / Duane E. Knapp
 Alternate Title  Brand promise
 ISBN  007-149-441-3
 Imprint  New York : McGraw-Hill, c2008
 Call Number  658.827 Kn67B 2008
 Physical  xix, 264 p. : ill.
 Subject  Brand name products
 Subject  Customer relations
 Subject  Customer services
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No. Type CallNumber/Barcode Shelf Status
1. Books
Books 		658.827 Kn67B 2008  
  Barcode: 100000040786 		Main Library
►English Book. 		On Shelf
2. Books
Books 		658.827 Kn67B 2008 C.2 
  Barcode: 100000040787 		Main Library
►English Book. 		On Shelf
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Relate Records
    Subject [Brand name products]
    Subject [Customer relations]
    Subject [Customer services]

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