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English Book. Thai Books (tmain-book) CD-ROM : About Collections
Cover
 Author  Griffin, Jill
 Title 
Customer winback : how to recapture lost customers - andkeep them loyal / Jill Griffin, Michael W. Lowenstein ;foreword by Don Peppers and Martha Rogers
 ISBN  078-794-667-2
 Imprint  San Francisco : Jossey-Bass, c2001
 Call Number  658.812 G851C 2001
 Physical  xxii, 314 p.
 Subject  Customer loyalty
 Subject  Customer services
 Subject  Customer relations
 Coorperative Author  Lowenstein, Michael W.
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No. Type CallNumber/Barcode Shelf Status
1. Books
Books 		658.812 G851C 2001  
  Barcode: 100000034005 		Main Library
►English Book. 		On Shelf
2. Books
Books 		658.812 G851C 2001 C.2 
  Barcode: 100000034006 		Main Library
►English Book. 		On Shelf
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    Subject [Customer loyalty]
    Subject [Customer services]
    Subject [Customer relations]

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