LEADER 00000nam 2200000uu 4500 |
001 13399227966 |
003 STIC |
008 22 0225s2008||||xxu 000 0 eng d |
020 ^a0324322380
|
082 04 ^a658.8^bBa225P 2008
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100 1 ^aBaran, Roger J.^q(Roger Joseph)
|
245 10 ^aPrinciples of customer relationship management /^cRoger J.Baran, Robert J. Galka, Daniel P. Strunk
|
250 ^aStudent ed.
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260 ^aMason, Ohio :^bThomson/South-Western,^cc2008
|
300 ^axvi, 511 p. :^bill.
|
650 0 ^aRelationship marketing^vTextbooks
|
650 0 ^aCustomer relations^xManagement^vTextbooks
|
700 1 ^aGalka, Robert J.
|
700 1 ^aStrunk, Daniel P.
|
945 ^p0^l0^i100000041396 |
999 ^aapakorn
|