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| LEADER 00000nam 2200000uu 4500 | |||
| 001 13399227900 | |||
| 003 STIC | |||
| 008 22 0223s2002||||xxu 000 0 eng d | |||
| 020 ^a0030288924 | |||
| 082 04 ^a658.8^bHo699E 2002 | |||
| 100 1 ^aHoffman, K. Douglas | |||
| 245 10 ^aEssentials of services marketing /^cK. Douglas Hoffman, John E. G. Bateson | |||
| 250 ^a2nd ed. | |||
| 260 ^aFort Worth :^bHarcourt College Publishers,^cc2002 | |||
| 300 ^axxi, 569 p. | |||
| 650 0 ^aService industries^xMarketing | |||
| 700 1 ^aBateson, John E. G. | |||
| 945 ^p0^l0^i100000041325 | |||
| 999 ^aapakorn | |||
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| 1. |  Books | 658.8 Ho699E 2002 Barcode: 100000041325 | ►English Book. | On Shelf | |||||
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| Relate Records Author [Hoffman, K. Douglas] |
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