LEADER 00000nam 2200000uu 4500 |
001 13399227606 |
003 STIC |
008 22 0119s1999||||xxu 000 0 eng d |
020 ^a9780130213747
|
082 04 ^a658.8^bL911P 1999
|
100 1 ^aLovelock, Christopher H.
|
245 10 ^aPrinciples of service marketing and management /^cChristopher Lovelock, Lauren Wright
|
260 ^aUpper Saddle River, N.J. :^bPrentice Hall,^cc1999
|
300 ^axvii, 414 p.
|
650 0 ^aService industries^zUnited States^xMarketing
|
650 0 ^aService industries^zUnited States^xManagement
|
700 1 ^aWright, Lauren
|
945 ^p0^l0^i100000032721 |
999 ^aapakorn
|