| LEADER 00000nam 2200000uu 4500 |
| 001 13399227567 |
| 003 STIC |
| 008 22 0113s2014||||at a 000 0 eng d |
| 020 ^a9781285193908
|
| 082 04 ^a658.8^bF539S 2014
|
| 100 1 ^aFisk, Raymond P.
|
| 245 10 ^aServices marketing :^ban interactive approach /^cRaymond P. Fisk, Stephen J. Grove, Joby John
|
| 250 ^a4th ed.
|
| 260 ^aAustralia :^bSouth-Western/Cengage,^cc2014
|
| 300 ^axxiii, 261 p. :^bill.
|
| 650 0 ^aService industries^xMarketing
|
| 650 0 ^aService industries^xManagement
|
| 700 1 ^aGrove, Stephen J.
|
| 700 1 ^aJohn, Joby
|
| 945 ^p0^l0^i100000040824 |
| 999 ^aapakorn
|
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