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 English Book. Thai Books (tmain-book)  CD-ROM : About Collections |
| LEADER 00000nam 2200000uu 4500 | |||
| 001 13399222690 | |||
| 003 STIC | |||
| 008 20 0430s2006||||cau 000 0 eng d | |||
| 020 ^a1412913756 (pbk.) | |||
| 082 04 ^a658.812^bG876S 2006 | |||
| 100 1 ^aGrönfeldt, Svafa | |||
| 245 10 ^aService leadership :^bthe quest for competitive advantage/^cSvafa Grönfeldt , Judith Strother | |||
| 260 ^aThousand Oaks, CA :^bSAGE Publications,^cc2006 | |||
| 300 ^a319 p. | |||
| 650 0 ^aCustomer services^xManagement | |||
| 700 1 ^aStrother, Judith B | |||
| 945 ^p0^l0^i100000035256 | |||
| 999 ^aapakorn | |||
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| 1. |  Books | 658.812 G876S 2006 Barcode: 100000035256 | ►English Book. | On Shelf | |||||
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