| LEADER 00000nam 2200000uu 4500 |
| 001 13399221642 |
| 003 STIC |
| 008 20 0115s2003||||xxk 000 0 eng d |
| 020 ^a052181670X |
| 082 04 ^a658.84^bT662R 2003 |
| 100 1 ^aTomsen, Mai-lan |
| 245 10 ^aReaching the interactive customer :^bintegrated services for the digital world /^cMai-lan Tomsen, Ron Faith |
| 260 ^aCambridge, UK :^bCambridge University Press,^cc2003 |
| 300 ^a166 p. :^bill. |
| 500 ^aSupported programs : LG, IB, ACC |
| 650 0 ^aCustomer services^xCommunication systems |
| 650 0 ^aInteractive computer systems |
| 650 0 ^aInternet marketing |
| 700 1 ^aFaith, Ron |
| 945 ^p0^l0^i100000012802 |
| 999 ^aapakorn |
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