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LEADER 00000nam 2200000uu 4500 | |||
001 13399221586 | |||
003 STIC | |||
008 20 0109s2004||||ii 000 0 eng d | |||
020 ^a0761932550 (pbk.) | |||
082 04 ^a658.8120954^bB171C 2004 | |||
100 1 ^aBalachandran, S. | |||
245 10 ^aCustomer-driven services management /^cS. Balachandran | |||
250 ^a2nd ed. | |||
260 ^aNew Delhi :^bResponse Books,^cc2004 | |||
300 ^a304 p. | |||
500 ^aSupported programs : MBA, IB, BE | |||
650 0 ^aCustomer services^zIndia^xManagement | |||
945 ^p0^l0^i100000009960 | |||
999 ^aapakorn |
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1. | ![]() Books | 658.8120954 B171C 2004 Barcode: 100000009960 | ►English Book. | On Shelf | |||||
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