LEADER 00000nam 2200000uu 4500 |
001 13399219045 |
003 STIC |
008 18 1220s2004||||nyu 000 0 eng d |
020 ^a9780789027542 |
020 ^a0789027542 |
082 04 ^a647.94068^bH828 2004 |
245 00 ^aHospitality, tourism, and lifestyle concepts :^bimplications for quality management and customer satisfaction /^cMaree Thyne, Eric Laws |
246 30 ^aImplications for quality management and customer satisfaction |
260 ^aNew York :^bHaworth Hospitality Press,^c2004. |
300 ^a244 p. :^bill. |
650 0 ^aHospitality industry^xManagement. |
650 0 ^aTourism^xManagement. |
945 ^p0^l0^i100000007471 |
999 ^akamonpan |