LEADER 00000nam 2200000uu 4500 |
001 13399208229 |
003 STIC |
008 11 1115s2005||||my 000 0 eng d |
020 ^a9715844073 |
082 04 ^a428.24^bA927M 2005 |
100 1 ^aAureus, Teresita A. |
245 10 ^aManual for call center agents /^cTeresita A. Aureus, Cecilia A. Suarez |
260 ^aQuezon City :^bC&E Publishing,^cc2005 |
300 ^a263 p. |
650 0 ^aEnglish language^xTextbooks for foreign speakers |
650 0 ^aEnglish language^xSpoken English |
650 0 ^aEnglish language^xSpoken English^vProblems, exercises, etc. |
700 1 ^aSuarez, Cecilia A. |
945 ^p0^l0^i100000030318 |
999 ^aLibrarian_jaoa |