LEADER 01174nam 2200277 a 4500 |
001 13399201955 |
003 STIC |
008 03 0417s2002 njua 000 0 eng |
020 ^a0130950122 |
082 4 ^a658.8^bL911P 2002 |
100 1 ^aLovelock, Christopher H. |
245 10 ^aPrinciples of service marketing and management /^cChristopher Lovelock, Lauren Wright |
250 ^a2nd ed. |
260 ^aUpper Saddle River, NJ. :^bPrentice Hall,^cc2002 |
300 ^axix, 436 p. :^bill. |
650 0 ^aService industries^zUnited States^xMarketing |
650 0 ^aService industries^zUnited States^xManagement |
700 1 ^aWright, Lauren |
913 ^aImported by ULIBM Administrator |
945 ^p0^l0^i100000005309 |
949 ^aImport form external file by ULIBM system |